Junior Claims Consultant
Division: Insure City Insurance Brokers
Responsibilities
- Registering Claims (Full Process).
- Gathering information: Collecting the necessary documentation and information from clients and other relevant parties. Taking of client calls/enquiries.
- Managing Claims & Proving Feedback: Tracking claims progress and provide updates to your reporting line and clients.
- Providing customer service, feedback and resolving complaints.
- Maintaining records and ensure compliance.
- Generate Insurance Certificates.
- Ad-hoc office duties.
- Underwriting general queries.
Requirements
- Minimum: Matric/NQF level 4 (Insurance related).
- An understanding of the insurance industry and insurance practices.
- Willingness to undergo training, assessments as well as regulatory exams and working to a full qualification (2 years minimum).
- All FAIS Fit & Proper requirements adhered to and met at time of application.
Skills Required
- Ability to work systematically and accurately in a team with a wide range of people.
- Excellent phone etiquette.
- Respond well under pressure.
- Excellent communication skills.
- Excellent time management.
- Treating customers fairly.
- Negotiation skills.
Salary
Annual CTC between R 120 000 – R 150 000.
Applications will close on
22 April 2025
Please note that only short-listed candidates will be contacted.
